Shipping policy

Order Processing
All orders are carefully packed and processed within 1–2 business days after confirmation.

Delivery Time

• Standard Delivery: 3–7 business days
• Delivery times may vary depending on your location and courier service.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Charges
Shipping charges are calculated and displayed at checkout based on your delivery location and order.

Order Tracking
Once your order has been shipped, you will receive a tracking number through your provided contact details, where available.

Delivery Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to weather, courier issues, public holidays, or circumstances beyond our control.

Incorrect Address
Please make sure your shipping information is correct before placing your order. We are not responsible for delays or additional charges caused by an incorrect or incomplete delivery address.

Damaged Package
If your package arrives damaged, please contact us as soon as possible with photos/videos of the package and product so we can assist you.

Need Help?
If you have any questions about your order or delivery, please contact our customer support team. We're always happy to help.